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The President of the University of Shatrah, Prof. Dr. Basim Abdul-Hussein Jarallah, received in his office today, Monday, 8 September 2025, the ministerial committee charged with monitoring and evaluating the performance of the Citizens' Affairs Division. The meeting was attended by the Assistant President for Administrative Affairs, Prof. Dr. Raed Majeed Jabbar, and reviewed the procedures adopted for receiving requests and complaints and ways of developing administrative communication channels, so as to raise the level of services provided to citizens and achieve the highest standards of transparency and responsiveness.
During the meeting, the President of the University affirmed the University administration's keenness to “enhance the efficiency of administrative work and adopt best practices that ensure citizens are served quickly and effectively, reflecting the University's mission of serving the community and developing its institutions”.
At the end of the visit, the ministerial committee expressed its thanks and appreciation for the fruitful cooperation of the University Presidency, praising the efforts made in organising the work of the Citizens' Affairs Division and affirming that performance will continue to be monitored and evaluated periodically in order to develop the service and achieve the desired objectives.
Government Media and Communication Department
University of Shatrah
